Q&A

Written By Aladia Support

Last updated 7 months ago

This guide outlines the process for navigating, filtering, interacting with, and managing Q&A entries on Aladia. Users can access the Q&A section, view questions and status summaries, filter questions, ask new ones, and verify question details.

View Questions and Status Summary

Access the Q&A Section

  • Navigate to the Profile Page by clicking on the profile picture in the left sidebar.

  • Locate and click on the Q&A Tab in the navigation bar.

View Questions and Status Summary

  • The Status Summary is displayed on the right side of the page, showing:

  • A circular gauge with the total number of Q&A entries.

  • A breakdown of question statuses with color-coded indicators.

  • The number of questions in each status category.

  • Click the dropdown on the left to select a question category: (Posted, Received, or Answered by Me), then use the tabs on the right of the dropdown to filter within the selected category.

  • Status codes for each dropdown option:

    • Posted: Not Answered, Answered, Solved

    • Received: Not Answered, Answered, Answered by Teacher, Solved

    • Answered by Me: Answered, Solved

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Ask a New Question

  • Click on the Ask a Question button. A popup form appears, where users can input:

    • Question content

    • Select a topic

    • Attach media (Photo or Video, File, Loom recordings)

    • Set visibility using the dropdown (Private, Restricted, Public)

  • Click the Send icon to submit the question.

Filter Questions

  • Click on the Filters button located next to the Ask a Question button. A Sidebar opens from the right side of the screen.

  • From the sidebar, select the desired filter options:

    • Topics/Courses

    • Date range

  • Click Show Result to apply filters and update the displayed questions.

  • To reset filters, click on the Cancel Filters button to clear all selections.

Example Image

Interact with Question Details

  • Clicking a Question Entry reveals all associated details, including:

    • Answers

    • Related course information

Manage Questions and Toggle Notifications

Access the Q&A Section

  • Click the profile picture in the left sidebar to open the profile page.

  • Locate and click the Q&A tab in the navigation bar.

  • Click on the Grid View button next to the Filters button to change the layout format.

Edit a Question

  • Click the three-dot menu on the question header.

  • Select Edit from the dropdown. A popup form appears to modify the question details.

  • Click the Send icon to confirm changes.

Delete a Question

  • Click the three-dot menu on the question header.

  • Select Delete from the dropdown. A confirmation pop-up appears.

  • Click on the Delete button to confirm and permanently remove the question.

Toggle Notifications

  • Click on the three-dot menu on the question header.

  • Toggle Turn On/Turn Off Notifications based on user's preference.

Filter Results

  • Select a specific date range (for example: last week, last month). The results display only questions posted within the selected time frame.

  • Select a specific status (for example: Answered, Not Answered, Solved, Answered by Teacher). The results shows only questions with the selected status.

  • Choose a source (for example: Feed, Bought Courses, Created Courses). Only questions from the selected source are displayed.

  • Select a question type (for example: Posted, Received, Answered by Me). The results shows only the displayed questions that match the selected type.

  • Apply multiple filters (for example: date + status). Confirm that the results satisfy all selected criteria.

  • Remove individual filters by clicking the X icon on each filter chip.